Privacy Policy
Your privacy is important to AVX. This privacy statement outlines the personal information that AVX collects, and the ways in which AVX uses this. This applies to all personal data gathered through our website, in-person appointments, calls, or other communications. By using our website and services, you agree to this policy.
1. What Information We Collect
When you contact AVX, book a service, or visit our website, we may collect a range of personal and vehicle related information. This includes your:
- Contact details such as your name, phone number and email address.
- Website usage data such as IP address, device type, and pages visited
We may also collect other information you provide voluntarily, such as specific instructions or preferences shared when booking a service, details you provide in free-text fields on our website forms, or information you offer through other forms, phone calls, or emails. By using our website and services, you agree to this privacy policy.
2. How We Use Your Information
Your information is primarily used to deliver and manage our vehicle repair services. We never use your personal data for unrelated marketing purposes without your permission. The information we collect is used for the following purposes
To Provide Services
Your data is used to manage and deliver our car repair services initiated through our website, including facilitating appointment bookings, processing service requests, and communicating with you about the progress and completion of the work. This may involve using your contact details and vehicle information.
To Communicate
We use your contact details submitted via our website to respond to your online inquiries, provide customer support related to our website services, and keep you informed about your bookings or service requests made through the site.
For Record Keeping
For internal administrative purposes, we store data related to your website visits, such as inquiries, form submissions, and browsing activity. This helps us maintain records and improve our website.
To Improve Our Website
We may analyse anonymised or aggregated data about website usage to understand how visitors interact with our site and to make improvements to its functionality and user experience.
Policy Updates
We may update this privacy policy from time to time to reflect changes in legal requirements or business operations. The latest version will always be available on our website with the most recent effective date shown at the top.
Contact AVX
If you have any questions about this privacy policy or AVX’s treatment of your personal information, please get in touch:
Email: info@avxrepairs.co.uk
Phone: 017 08 933 934
Address: Simplex House, Freshwater Road, Dagenham, Essex, United Kingdom, RM8 1RX
