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FAQ's

Yes, a repaired car can lose its value after a serious crash. However, a properly documented repair from a reputable garage minimises value loss. The vehicle history report will still show the accident, but a high-quality repair assures future buyers of the car’s safety and condition.

Yes, we use advanced diagnostic tools to spot hidden damage as well. You can rest assured, knowing that we will fix all the visible and hidden defects in your car before delivering it to you. 

The duration of repairs depends on the extent of the damage. After a full assessment, we will provide you with a detailed and accurate estimate of the repair time.

The answer is not a simple ‘yes’ or ‘no’. OEM parts guarantee a perfect fit, but aftermarket parts can offer good quality for less cost. Your budget and preference will determine which type of parts works best for you.

 

We start with the factory paint code. Then we adjust for age and sun fade. Once we have the perfect match, our skilled technicians start painting the panels. The final result blends flawlessly with the surrounding paint.

 

It depends on the extent of the damage. Minor, surface-level damage can be fixed without needing a replacement. However, replacement often provides a better finish. If repair costs exceed 60% of a new panel’s price, then replacement is a better option.

 

Yes, plastic car panels are repairable if the plastic is not completely shattered into pieces. The most effective repair method for these panels is plastic welding, which uses heat to fuse the cracked or broken material back together, creating a strong, structural bond.

PDR removes dents without repainting. In this method, technicians use special tools to fix the metal by pushing from behind to preserve the factory paint. However, it works only if the paint surface is intact.

PDR cannot fix sharp creases or dents where the paint is cracked or stretched. These dents usually need traditional repair with filler and paint.

Location dictates the repair cost. A dent in a flat door is easy to fix. However, the same dent on a sharp body line requires expert skill. Accessibility to the dent’s backside also affects the price.

SMART stands for Small to Medium Area Repair Technique. It includes various quick-fix methods used to restore minor cosmetic damage such as scuffs, scratches, dents, and stone chips. This process may also involve Paintless Dent Repair (PDR) for small dents where the paint surface is not damaged.

Yes, the repair itself is permanent. However, the repaired spot will age separately from the rest of the panel. Its long-term appearance depends on the quality of materials and the technician’s skill.

Not exactly. Both methods serve different purposes. A SMART repair is ideal for small and localised damage, such as scuffs, scratches, or minor dents. It blends the repaired area with the surrounding paint to restore the look without repainting the entire panel. A full respray, on the other hand, covers the entire panel or vehicle. It’s usually done when the damage is widespread or the paint is too faded to blend.

Polishing refines the paint surface by removing light defects and restoring gloss. It targets fine swirl marks, haze, and oxidation to improve the paint’s clarity. Compounding, on the other hand, is used for paint correction where stronger abrasives are needed.

Waxing doesn’t correct the surface; it protects it. Wax adds a thin, glossy layer over the paint to protect it from UV rays, water, and contaminants.

In short, compounding corrects, polishing refines, and waxing protects.

Absolutely. A ceramic coating seals the surface, and any defects left under the coating become permanent. Polishing the surface beforehand ensures a flawless, long-lasting result.

It depends on aftercare and environmental conditions. With improper washing, harsh chemicals, and regular exposure to direct sun, swirl marks and minor scratches can quickly reappear, often within a few months.

A professional repair will be hard to notice. The process of layering and sanding blends the repaired area into the surrounding factory finish. However, the DIY paint chip repairs aren’t always invisible.

This method uses a small, controlled drill tip to clean the chip. It creates a perfect, uniform hole for the touch-up paint. This allows for a flatter, less noticeable repair than simply dabbing paint onto a chip.

Blending involves spraying new paint over the repaired area and onto the adjoining panel. It creates a gradual colour transition to prevent a noticeable patchwork effect.

Paint correction involves compounding, polishing, and waxing. It removes swirl marks, light scratches, and other minor imperfections from the clear coat. It does not involve applying fresh paint.

Drag your fingernail across it. If it doesn’t catch, polishing will likely remove it. If your nail catches, the scratch is too deep for polishing alone. It will need a thorough repair.

Deep scratches need touch-up paint or a respray. The process involves priming, painting, and clear-coating the scratched area. If the original paint is faded, we blend the new paint into the old for a smooth finish.

The cost to repair a car scratch depends on its depth. For light surface marks that only affect the clear coat, a simple polish may cost around £50. However, deeper scratches that reach the paint layer require a more complex repair involving sanding, repainting, and blending. This level of work typically costs between £70 and £300.

Improper washing is the main cause of swirl marks. Usually, dirty sponges and towels grind grit into the clear coat. This results in swirl marks that are visible in various lighting conditions.

UV radiation degrades the plastic lens of the headlights. It creates micro-cracks and oxidation on the surface, causing yellowness. This can drastically reduce your night-time visibility.

We sand the lens with finer grits to remove the damaged layer. Then we polish it to clarity. Finally, we apply a UV sealant to prevent rapid re-yellowing. If the damage is irreparable, then headlight replacement is the only option.

The UV sealant determines the lifespan of headlight restoration. A professional-grade sealant can last two years or more. Without this protective layer, the cloudiness or yellowness can return within months.

Usually, no. The final choice is yours. However, selecting the insurance company’s recommended garage means high-quality and timely repairs at reasonable costs. This is because insurance companies only approve certified garages with a reputation for reliable repairs.

In the UK, deep scratches are typically covered by a comprehensive car insurance policy, which protects your own vehicle from various incidents, including accidents you cause, vandalism, theft, and fire. However, many people find it more cost-effective to pay for repairs out of pocket for minor cosmetic damage, especially if the repair cost is less than their policy’s excess.

Car insurance will likely not pay for engine failure due to wear and tear, age, or poor maintenance. However, it may cover the damage if the engine failure was a direct result of an insured event, such as a collision, fire, vandalism, or flooding.

Yes, a repaired car can lose its value after a serious crash. However, a properly documented repair from a reputable garage minimises value loss. The vehicle history report will still show the accident, but a high-quality repair assures future buyers of the car’s safety and condition.

Yes, we use advanced diagnostic tools to spot hidden damage as well. You can rest assured, knowing that we will fix all the visible and hidden defects in your car before delivering it to you. 

The duration of repairs depends on the extent of the damage. After a full assessment, we will provide you with a detailed and accurate estimate of the repair time.

The answer is not a simple ‘yes’ or ‘no’. OEM parts guarantee a perfect fit, but aftermarket parts can offer good quality for less cost. Your budget and preference will determine which type of parts works best for you.

We start with the factory paint code. Then we adjust for age and sun fade. Once we have the perfect match, our skilled technicians start painting the panels. The final result blends flawlessly with the surrounding paint.

It depends on the extent of the damage. Minor, surface-level damage can be fixed without needing a replacement. However, replacement often provides a better finish. If repair costs exceed 60% of a new panel’s price, then replacement is a better option.

Yes, plastic car panels are repairable if the plastic is not completely shattered into pieces. The most effective repair method for these panels is plastic welding, which uses heat to fuse the cracked or broken material back together, creating a strong, structural bond.

PDR removes dents without repainting. In this method, technicians use special tools to fix the metal by pushing from behind to preserve the factory paint. However, it works only if the paint surface is intact.

PDR cannot fix sharp creases or dents where the paint is cracked or stretched. These dents usually need traditional repair with filler and paint.

Location dictates the repair cost. A dent in a flat door is easy to fix. However, the same dent on a sharp body line requires expert skill. Accessibility to the dent’s backside also affects the price.

SMART stands for Small to Medium Area Repair Technique. It includes various quick-fix methods used to restore minor cosmetic damage such as scuffs, scratches, dents, and stone chips. This process may also involve Paintless Dent Repair (PDR) for small dents where the paint surface is not damaged.

Yes, the repair itself is permanent. However, the repaired spot will age separately from the rest of the panel. Its long-term appearance depends on the quality of materials and the technician’s skill.

Not exactly. Both methods serve different purposes. A SMART repair is ideal for small and localised damage, such as scuffs, scratches, or minor dents. It blends the repaired area with the surrounding paint to restore the look without repainting the entire panel. A full respray, on the other hand, covers the entire panel or vehicle. It’s usually done when the damage is widespread or the paint is too faded to blend.

Polishing refines the paint surface by removing light defects and restoring gloss. It targets fine swirl marks, haze, and oxidation to improve the paint’s clarity. Compounding, on the other hand, is used for paint correction where stronger abrasives are needed.

Waxing doesn’t correct the surface; it protects it. Wax adds a thin, glossy layer over the paint to protect it from UV rays, water, and contaminants.

In short, compounding corrects, polishing refines, and waxing protects.

Absolutely. A ceramic coating seals the surface, and any defects left under the coating become permanent. Polishing the surface beforehand ensures a flawless, long-lasting result.

It depends on aftercare and environmental conditions. With improper washing, harsh chemicals, and regular exposure to direct sun, swirl marks and minor scratches can quickly reappear, often within a few months.

For a daily driver, car detailing once or twice a year is usually enough to protect the paint’s original shine and clarity. However, the frequency of car detailing may vary depending on your driving habits and parking conditions. Regular washing in between the detailing sessions can extend the results.

A chip exposes bare metal to moisture and salt. This can start rust development. Over time, it becomes a major problem requiring a costly repair. Fixing the paint chip immediately prevents costly repairs later.

A professional repair will be hard to notice. The process of layering and sanding blends the repaired area into the surrounding factory finish. However, the DIY paint chip repairs aren’t always invisible.

This method uses a small, controlled drill tip to clean the chip. It creates a perfect, uniform hole for the touch-up paint. This allows for a flatter, less noticeable repair than simply dabbing paint onto a chip.

Blending involves spraying new paint over the repaired area and onto the adjoining panel. It creates a gradual colour transition to prevent a noticeable patchwork effect.

Paint correction involves compounding, polishing, and waxing. It removes swirl marks, light scratches, and other minor imperfections from the clear coat. It does not involve applying fresh paint.

Drag your fingernail across it. If it doesn’t catch, polishing will likely remove it. If your nail catches, the scratch is too deep for polishing alone. It will need a thorough repair.

Deep scratches need touch-up paint or a respray. The process involves priming, painting, and clear-coating the scratched area. If the original paint is faded, we blend the new paint into the old for a smooth finish.

The cost to repair a car scratch depends on its depth. For light surface marks that only affect the clear coat, a simple polish may cost around £50. However, deeper scratches that reach the paint layer require a more complex repair involving sanding, repainting, and blending. This level of work typically costs between £70 and £300.

Improper washing is the main cause of swirl marks. Usually, dirty sponges and towels grind grit into the clear coat. This results in swirl marks that are visible in various lighting conditions.

UV radiation degrades the plastic lens of the headlights. It creates micro-cracks and oxidation on the surface, causing yellowness. This can drastically reduce your night-time visibility.

We sand the lens with finer grits to remove the damaged layer. Then we polish it to clarity. Finally, we apply a UV sealant to prevent rapid re-yellowing. If the damage is irreparable, then headlight replacement is the only option.

The UV sealant determines the lifespan of headlight restoration. A professional-grade sealant can last two years or more. Without this protective layer, the cloudiness or yellowness can return within months.

Usually, no. The final choice is yours. However, selecting the insurance company’s recommended garage means high-quality and timely repairs at reasonable costs. This is because insurance companies only approve certified garages with a reputation for reliable repairs.

In the UK, deep scratches are typically covered by a comprehensive car insurance policy, which protects your own vehicle from various incidents, including accidents you cause, vandalism, theft, and fire. However, many people find it more cost-effective to pay for repairs out of pocket for minor cosmetic damage, especially if the repair cost is less than their policy’s excess.

Car insurance will likely not pay for engine failure due to wear and tear, age, or poor maintenance. However, it may cover the damage if the engine failure was a direct result of an insured event, such as a collision, fire, vandalism, or flooding.